Do you have question about our service?
1.- Sorry I do NOT trust internet. Can I fax you my credit card info instead?
Sure you can. Just print out the form with all your personal info and send it by fax to: +52 (998) 882 2800
2.- Can I get out of the country with the vehicle?
You can, but the car insurance is only valid within Mexico, so you will be the sole responsible for all damages to the car or third parties.
3.- Can I return the car in a different location other than BUSTER offices?
Yes you can, considering the following drop off charges:
| Tuxtla Gutierrez: |
$500.00 USD |
| Tulum: |
$ 45.00 USD |
| Belize: |
$180.00 USD |
| Chetumal: |
$180.00 USD |
| Moon Palace: |
$ 12.00 USD |
| Akumal: |
$ 40.00 USD |
| San Cristobal: |
$500.00 USD |
| Playa del Carmen: |
$ 25.00 USD |
| Merida: |
$110.00 USD car / $160.00 USD vans or SUV´s |
4.- Are rates in U.S. Dollars or Mexican Pesos?
All rates shown in our site are in U.S. Dollars.
5.- What does the CDW cover?
CDW (Collision Damage Waiver) covers 90% of the vehicle's value. Client is responsible for 10% left, that's why we require a deposit (open voucher) when you rent the car. Additionally, the insurance covers damage to third parties as well as medical expenses for the driver and passengers. This insurance is required by law within Mexico.
6.- Are your cars recent models?
All vehicles are recent models.
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